System and method for triaging in a message system on send flow

ABSTRACT

The present disclosure relates to improving the performance of computer systems and/or platforms programmed to work in concert with messaging systems for mail triaging. Disclosed are computer systems and methods for enabling a sender of a message to classify a message addressed to the recipient&#39;s inbox prior to sending the message based on triaging settings set by the recipient. Message triaging can include applying a recipient created flag to the message, categorizing the message according to a category preset by the recipient and/or instructing the message to be delivered to a specific folder(s) in the recipient&#39;s inbox based on folder instructions set by the recipient. The message sender is capable of classifying the message according to classifications the recipient has designated, whereby upon delivery of the message, the message is delivered and displayed in the recipient&#39;s inbox according to the recipient&#39;s settings that were selected by the sender.

This application includes material that is subject to copyrightprotection. The copyright owner has no objection to the facsimilereproduction by anyone of the patent disclosure, as it appears in thePatent and Trademark Office files or records, but otherwise reserves allcopyright rights whatsoever.

FIELD

The present disclosure relates generally to systems and methods forimproving the performance of computer systems and/or platformsprogrammed to work in concert with messaging systems thereby enablingmail triaging in advance of messages being sent.

BACKGROUND

Electronic mail (“email”) usage has become ubiquitous for online usersas larger numbers of people are able to access the Internet from anarray of devices. In addition to providing a way for individuals tocommunicate more efficiently with each other, electronic mail alsoprovides an effective form of communication for individuals, businesses,organizations, and other entities interested in communicating with largegroups of people, such as friends, family, co-workers, customers, andthe like. Thus, electronic communications, such as electronic mail,provide a powerful means of communicating content to a targetedaudience.

SUMMARY

The present disclosure describes computer systems and methods fortriaging messages prior to delivery to the recipient. That is, accordingto embodiments of the present disclosure, the disclosed systems andmethods enable a sender of a message to classify a message prior tosending the message to a recipient based on triaging settings set by therecipient. In accordance with embodiments of the present disclosure,message triaging, or message classifying, can include applying a label,flag, tag or other alert created and/or preset by the recipient inadvance of sending the message. Triaging can also include categorizingthe message according to a category preset by the recipient. Triagingcan also include filtering the message to be delivered to a specificfolder(s) in the recipient's inbox based on folder instructions set bythe recipient.

Thus, according to embodiments of the present disclosure, the disclosedsystems and methods enable a sending user to triage a message prior tosending the message to the intended recipient. The sender is capable ofclassifying the message according to classifications the recipient hasdesignated, whereby upon delivery, the message is delivered anddisplayed in the recipient's inbox according to the recipient's settingsthat were selected by the sender without any input by the recipient.

In accordance with the disclosed systems and methods, the presentdisclosure enables a sender to pre-triage messages in a recipient'sinbox in accordance with the recipient's classification settings. Thus,the disclosed systems and methods enable message triaging at the senderlevel which eases and organizes the inflow of messages a recipientreceives thereby enabling the recipient to focus on messages that therecipient deems important. This can effectuate increased user engagementin received messages which can lead to increased monetizationopportunities through higher click-through-rates (CTRs) and increasedreturn-on-investment (ROI), revenues, salience and relevance of servedadvertisements.

In accordance with one or more embodiments, a method is disclosed whichincludes receiving, at a computing device over a network from a firstuser, a message addressed to an inbox associated with a second user, themessage comprising classification information applied by the first userprior to sending the message, the classification information comprisinginstructions designated by the second user for triaging messages in thesecond user inbox; parsing, via the computing device, the message toidentify the classification information; and communicating, via thecomputing device over the network, the message to the second user, thecommunication comprising facilitating automatically triaging the messagein the second user inbox based on the classification information.

According to some embodiments, the method further includes receiving, atthe computing device over the network from the first user, a request forthe first user to be granted permission to pre-classify messages for thesecond user according to the classification information; and in responseto the request, transmitting, over the network, a trust key from thesecond user to the first user, the trust key enabling the first useraccess to the classification information.

In accordance with one or more embodiments, a method is disclosed whichincludes transmitting, by the computing device over a network from afirst user, a request for permission to pre-classify messages to asecond user according to a classification defined by the second user andassociated with an inbox of the second user, the classificationcomprising instructions designated by the second user for triagingmessages in the second user inbox; and in response to the request,receiving, over the network at the computing device, a trust key fromthe second user, the trust key enabling the first user to classifymessages addressed to the second user in accordance with theclassification prior to the first user sending the message; receiving,at the computing device, input corresponding to drafting a messageaddressed to the second user; displaying, via the computing device, theclassification to the first user, the display enabling the first user toclassify the message prior to sending the message to the second user;applying, via the computing device, the classification to the messagebased on a selection by the first user; and transmitting, via thecomputing device over the network, the classified message to the seconduser, the transmitting facilitating the classified message to bedelivered to the second user inbox in accordance with classification.

In accordance with one or more embodiments, a non-transitorycomputer-readable storage medium is provided, the computer-readablestorage medium tangibly storing thereon, or having tangibly encodedthereon, computer readable instructions that when executed cause atleast one processor to perform a method for mail triaging in advance ofsending messages.

In accordance with one or more embodiments, a system is provided thatcomprises one or more computing devices configured to providefunctionality in accordance with such embodiments. In accordance withone or more embodiments, functionality is embodied in steps of a methodperformed by at least one computing device. In accordance with one ormore embodiments, program code to implement functionality in accordancewith one or more such embodiments is embodied in, by and/or on anon-transitory computer-readable medium.

BRIEF DESCRIPTION OF THE DRAWINGS

The foregoing and other objects, features, and advantages of thedisclosure will be apparent from the following description ofembodiments as illustrated in the accompanying drawings, in whichreference characters refer to the same parts throughout the variousviews.

The drawings are not necessarily to scale, emphasis instead being placedupon illustrating principles of the disclosure:

FIG. 1 is a schematic diagram illustrating an example of a networkwithin which the systems and methods disclosed herein could beimplemented according to some embodiments of the present disclosure;

FIG. 2 depicts is a schematic diagram illustrating a client device inaccordance with some embodiments of the present disclosure;

FIG. 3 is a schematic block diagram illustrating components of a systemin accordance with embodiments of the present disclosure;

FIG. 4 is a flowchart illustrating steps performed in accordance withsome embodiments of the present disclosure;

FIG. 5 illustrates an example embodiment in accordance with someembodiments of the present disclosure;

FIG. 6 illustrates an example embodiment in accordance with someembodiments of the present disclosure;

FIG. 7 is a flowchart illustrating steps performed in accordance withsome embodiments of the present disclosure

FIG. 8 illustrates an example embodiment in accordance with someembodiments of the present disclosure; and

FIG. 9 is a block diagram illustrating architecture of a hardware devicein accordance with one or more embodiments of the present disclosure.

DESCRIPTION OF EMBODIMENTS

The present disclosure will now be described more fully hereinafter withreference to the accompanying drawings, which form a part hereof, andwhich show, by way of illustration, specific example embodiments.Subject matter may, however, be embodied in a variety of different formsand, therefore, covered or claimed subject matter is intended to beconstrued as not being limited to any example embodiments set forthherein; example embodiments are provided merely to be illustrative.Likewise, a reasonably broad scope for claimed or covered subject matteris intended. Among other things, for example, subject matter may beembodied as methods, devices, components, or systems. Accordingly,embodiments may, for example, take the form of hardware, software,firmware or any combination thereof (other than software per se). Thefollowing detailed description is, therefore, not intended to be takenin a limiting sense.

Throughout the specification and claims, terms may have nuanced meaningssuggested or implied in context beyond an explicitly stated meaning.Likewise, the phrase “in one embodiment” as used herein does notnecessarily refer to the same embodiment and the phrase “in anotherembodiment” as used herein does not necessarily refer to a differentembodiment. It is intended, for example, that claimed subject matterinclude combinations of example embodiments in whole or in part.

In general, terminology may be understood at least in part from usage incontext. For example, terms, such as “and”, “or”, or “and/or,” as usedherein may include a variety of meanings that may depend at least inpart upon the context in which such terms are used. Typically, “or” ifused to associate a list, such as A, B or C, is intended to mean A, B,and C, here used in the inclusive sense, as well as A, B or C, here usedin the exclusive sense. In addition, the term “one or more” as usedherein, depending at least in part upon context, may be used to describeany feature, structure, or characteristic in a singular sense or may beused to describe combinations of features, structures or characteristicsin a plural sense. Similarly, terms, such as “a,” “an,” or “the,” again,may be understood to convey a singular usage or to convey a pluralusage, depending at least in part upon context. In addition, the term“based on” may be understood as not necessarily intended to convey anexclusive set of factors and may, instead, allow for existence ofadditional factors not necessarily expressly described, again, dependingat least in part on context.

The present disclosure is described below with reference to blockdiagrams and operational illustrations of methods and devices. It isunderstood that each block of the block diagrams or operationalillustrations, and combinations of blocks in the block diagrams oroperational illustrations, can be implemented by means of analog ordigital hardware and computer program instructions. These computerprogram instructions can be provided to a processor of a general purposecomputer, special purpose computer, ASIC, or other programmable dataprocessing apparatus, such that the instructions, which execute via theprocessor of the computer or other programmable data processingapparatus, implement the functions/acts specified in the block diagramsor operational block or blocks. In some alternate implementations, thefunctions/acts noted in the blocks can occur out of the order noted inthe operational illustrations. For example, two blocks shown insuccession can in fact be executed substantially concurrently or theblocks can sometimes be executed in the reverse order, depending uponthe functionality/acts involved.

These computer program instructions can be provided to a processor of ageneral purpose computer, special purpose computer, ASIC, or otherprogrammable data processing apparatus, such that the instructions,which execute via the processor of the computer or other programmabledata processing apparatus, implement the functions/acts specified in theblock diagrams or operational block or blocks.

For the purposes of this disclosure a computer readable medium (orcomputer-readable storage medium/media) stores computer data, which datacan include computer program code (or computer-executable instructions)that is executable by a computer, in machine readable form. By way ofexample, and not limitation, a computer readable medium may comprisecomputer readable storage media, for tangible or fixed storage of data,or communication media for transient interpretation of code-containingsignals. Computer readable storage media, as used herein, refers tophysical or tangible storage (as opposed to signals) and includeswithout limitation volatile and non-volatile, removable andnon-removable media implemented in any method or technology for thetangible storage of information such as computer-readable instructions,data structures, program modules or other data. Computer readablestorage media includes, but is not limited to, RAM, ROM, EPROM, EEPROM,flash memory or other solid state memory technology, CD-ROM, DVD, orother optical storage, magnetic cassettes, magnetic tape, magnetic diskstorage or other magnetic storage devices, or any other physical ormaterial medium which can be used to tangibly store the desiredinformation or data or instructions and which can be accessed by acomputer or processor.

For the purposes of this disclosure the term “server” should beunderstood to refer to a service point which provides processing,database, and communication facilities. By way of example, and notlimitation, the term “server” can refer to a single, physical processorwith associated communications and data storage and database facilities,or it can refer to a networked or clustered complex of processors andassociated network and storage devices, as well as operating softwareand one or more database systems and application software that supportthe services provided by the server. Servers may vary widely inconfiguration or capabilities, but generally a server may include one ormore central processing units and memory. A server may also include oneor more mass storage devices, one or more power supplies, one or morewired or wireless network interfaces, one or more input/outputinterfaces, or one or more operating systems, such as Windows Server,Mac OS X, Unix, Linux, FreeBSD, or the like.

For the purposes of this disclosure a “network” should be understood torefer to a network that may couple devices so that communications may beexchanged, such as between a server and a client device or other typesof devices, including between wireless devices coupled via a wirelessnetwork, for example. A network may also include mass storage, such asnetwork attached storage (NAS), a storage area network (SAN), or otherforms of computer or machine readable media, for example. A network mayinclude the Internet, one or more local area networks (LANs), one ormore wide area networks (WANs), wire-line type connections, wirelesstype connections, cellular or any combination thereof. Likewise,sub-networks, which may employ differing architectures or may becompliant or compatible with differing protocols, may interoperatewithin a larger network. Various types of devices may, for example, bemade available to provide an interoperable capability for differingarchitectures or protocols. As one illustrative example, a router mayprovide a link between otherwise separate and independent LANs.

A communication link or channel may include, for example, analogtelephone lines, such as a twisted wire pair, a coaxial cable, full orfractional digital lines including T1, T2, T3, or T4 type lines,Integrated Services Digital Networks (ISDNs), Digital Subscriber Lines(DSLs), wireless links including satellite links, or other communicationlinks or channels, such as may be known to those skilled in the art.Furthermore, a computing device or other related electronic devices maybe remotely coupled to a network, such as via a telephone line or link,for example.

For purposes of this disclosure, a “wireless network” should beunderstood to couple client devices with a network. A wireless networkmay employ stand-alone ad-hoc networks, mesh networks, Wireless LAN(WLAN) networks, cellular networks, or the like. A wireless network mayfurther include a system of terminals, gateways, routers, or the likecoupled by wireless radio links, or the like, which may move freely,randomly or organize themselves arbitrarily, such that network topologymay change, at times even rapidly. A wireless network may further employa plurality of network access technologies, including Long TermEvolution (LTE), WLAN, Wireless Router (WR) mesh, or 2nd, 3rd, or 4thgeneration (2G, 3G, or 4G) cellular technology, or the like. Networkaccess technologies may enable wide area coverage for devices, such asclient devices with varying degrees of mobility, for example.

For example, a network may enable RF or wireless type communication viaone or more network access technologies, such as Global System forMobile communication (GSM), Universal Mobile Telecommunications System(UMTS), General Packet Radio Services (GPRS), Enhanced Data GSMEnvironment (EDGE), 3GPP Long Term Evolution (LTE), LTE Advanced,Wideband Code Division Multiple Access (WCDMA), Bluetooth, 802.11b/g/n,or the like. A wireless network may include virtually any type ofwireless communication mechanism by which signals may be communicatedbetween devices, such as a client device or a computing device, betweenor within a network, or the like.

A computing device may be capable of sending or receiving signals, suchas via a wired or wireless network, or may be capable of processing orstoring signals, such as in memory as physical memory states, and may,therefore, operate as a server. Thus, devices capable of operating as aserver may include, as examples, dedicated rack-mounted servers, desktopcomputers, laptop computers, set top boxes, integrated devices combiningvarious features, such as two or more features of the foregoing devices,or the like. Servers may vary widely in configuration or capabilities,but generally a server may include one or more central processing unitsand memory. A server may also include one or more mass storage devices,one or more power supplies, one or more wired or wireless networkinterfaces, one or more input/output interfaces, or one or moreoperating systems, such as Windows Server, Mac OS X, Unix, Linux,FreeBSD, or the like.

For purposes of this disclosure, a client (or consumer or user) devicemay include a computing device capable of sending or receiving signals,such as via a wired or a wireless network. A client device may, forexample, include a desktop computer or a portable device, such as acellular telephone, a smart phone, a display pager, a radio frequency(RF) device, an infrared (IR) device an Near Field Communication (NFC)device, a Personal Digital Assistant (PDA), a handheld computer, atablet computer, a laptop computer, phablets, intelligent clothing, aset top box, a wearable computer, an integrated device combining variousfeatures, such as features of the forgoing devices, or the like.

A client device may vary in terms of capabilities or features. Claimedsubject matter is intended to cover a wide range of potentialvariations. For example, a cell phone may include a numeric keypad or adisplay of limited functionality, such as a monochrome liquid crystaldisplay (LCD) for displaying text. In contrast, however, as anotherexample, a web-enabled client device may include one or more physical orvirtual keyboards, mass storage, one or more accelerometers, one or moregyroscopes, global positioning system (GPS) or otherlocation-identifying type capability, or a display with a high degree offunctionality, such as a touch-sensitive color 2D or 3D display, forexample.

A client device may include or may execute a variety of operatingsystems, including a personal computer operating system, such as aWindows, iOS or Linux, or a mobile operating system, such as iOS,Android, or Windows Mobile, or the like. A client device may include ormay execute a variety of possible applications, such as a clientsoftware application enabling communication with other devices, such ascommunicating one or more messages, such as via email, short messageservice (SMS), or multimedia message service (MMS), including via anetwork, such as a social network, including, for example, Facebook®,LinkedIn®, Twitter®, Flickr®, or Google+®, Instagram™, to provide only afew possible examples. A client device may also include or execute anapplication to communicate content, such as, for example, textualcontent, multimedia content, or the like. A client device may alsoinclude or execute an application to perform a variety of possibletasks, such as browsing, searching, playing various forms of content,including locally stored or streamed video, or games (such as fantasysports leagues). The foregoing is provided to illustrate that claimedsubject matter is intended to include a wide range of possible featuresor capabilities.

The principles described herein may be embodied in many different forms.Traditional messaging systems enable message triaging only by therecipient, and only after receipt of delivered messages. That is, withinconventional systems, a message can only be classified after the messageis received, and only by the receiving user of such message (referred toas the recipient). As understood by those of skill in the art, therecipient, upon receipt of a message, can apply a label (flag or tag) toa message denoting a predefined or created category. The recipient canalso categorize or further classify the message based on recipientdefined categories. In traditional messaging systems, suchclassification can only occur after the message has been received, andcan only be effectuated by the receiving user. As understood by those ofskill in the art, the recipient can set predefined rules to classifymessages in order to automatically apply the recipient defined triagerules to received messages, yet such triaging can only occur upondelivery of messages at the recipient side of the message communicationand only based on instructions received from the recipient.

In some conventional systems, a sender may designate a messageclassification, but such categorization is only applied when thereceiving user's messaging system also has such capabilities. Forexample, if a sender sets a message as “Important,” this classificationcan only be applied to the delivered message when the recipient'smessaging system also supports an “Important” categorization. Indeed,such categorizations (or classifications) are not based on triagesettings defined by the recipient or sender. Conventional triaging ofthe sort between a sender and recipient can only occur when both usersare using the same mail platform, and the mail platform ispre-configured to support such classification. That is, theclassifications are based on the capabilities and definitions set by themessaging systems, not the sender or recipient.

The disclosed computer systems and methods provide functionality tomessaging applications, programs, platforms and services, whetherexecuted by a client device, server device or combination thereof, thatenables a message to be triaged by a sender of a message prior to themessage being sent. The disclosed systems and methods enable a sender ofa message to classify, categorize or otherwise triage a messageaccording to recipient specific triaging settings before actuallysending the message. As discussed in more detail below, a sender of amessage can be authenticated by a recipient thereby allowing the senderto pre-classify an intended message for the recipient in accordance withthe recipient defined classifications. Such recipient definedclassifications can include, but are not limited to, labeling (orflagging or tagging) messages, categorizing messages and/or filteringmessages based on the sender's identity, subject of the message, contentof the message, date of the message, or any other type of messagecontent or metadata associated with a message. Therefore, when thesender is drafting a message or upon completion of drafting the messagebut prior to sending the message, the sender can preset theclassification of the message based on the recipient's classifications.Thus, when the message is sent to the recipient, the message isautomatically triaged upon delivery and display of the message inaccordance with the instructions/definitions associated with suchclassifications defined by the recipient yet set by the sender.

The disclosed systems and methods enable triaging of messages in arecipient's inbox without any input required by the recipient. Suchsender-side triaging enables the classification of messages according tothe recipient's classifications prior to the message's transmittal,whereupon delivery of the message results in the automatic display ofthe message in the recipient's inbox according to such classification asdefined by the sender.

By way of a non-limiting example, user Bob is drafting a message to userJim. Jim's message account has classification (or triaging) settings,set by Jim, to triage incoming messages according to the followingcategories: “meetings,” “restaurants,” “work,” and “personal.” Bob'smessage draft is related to a new restaurant he has heard about, and Bobwould like to alert Jim to this restaurant. Through the disclosedsystems and methods discussed herein, Bob can pre-classify this messageprior to sending the message according to Jim's triage settings.Conventional systems only enable Bob's message to be triaged by Jim onlyafter Jim receives the message. The disclosed systems and methods remedysuch shortcomings by enabling Bob to view Jim's triage settings from themessage compose screen. Bob can select the “restaurant” categoryresulting in such classification being applied to the message prior tothe message being sent to Jim. Therefore, when the message is deliveredto Jim, the message is displayed in accordance with the settings Jim asdefined for “restaurant” messages. For example, if “restaurant” messagesare to be flagged upon receipt, Bob's message will be automaticallyflagged upon receipt by Jim. In another example, if “restaurant”messages are to be filtered to a “restaurant” folder, then Bob's messagewill bypass Jim's main inbox and be sent directly to the “restaurant”folder. Thus, Bob's message can be classified and delivered to Jim inaccordance with Jim's triage settings based solely on input from Bob(the sender) without any input required from Jim (the recipient).

The disclosed systems and methods provide additional control ofdelivered messages not previously present in existing message platforms,services, programs or applications. In some embodiments, such controlmay be based on an applied or installed protocol or application levelenhancement to existing messaging systems that enables the disclosedmessage triaging capabilities for a sender of a message. In someembodiments, the message triaging capabilities as discussed herein maybe effectuated through new or existing messaging systems beingconfigured to enable a sender to pre-classify messages, as discussedherein.

Certain embodiments will now be described in greater detail withreference to the figures. In general, with reference to FIG. 1, a system100 in accordance with an embodiment of the present disclosure is shown.FIG. 1 shows components of a general environment in which the systemsand methods discussed herein may be practiced. Not all the componentsmay be required to practice the disclosure, and variations in thearrangement and type of the components may be made without departingfrom the spirit or scope of the disclosure. As shown, system 100 of FIG.1 includes local area networks (“LANs”)/wide area networks(“WANs”)—network 105, wireless network 110, mobile devices (clientdevices) 102 and client device 101. FIG. 1 additionally includes avariety of servers, such as content server 106, application (or “App”)server 108, messaging server 120 and advertising (“ad”) server 130.

One embodiment of mobile devices 102-103 is described in more detailbelow. Generally, however, mobile devices 102 may include virtually anyportable computing device capable of receiving and sending a messageover a network, such as network 105, wireless network 110, or the like.Mobile devices 102 may also be described generally as client devicesthat are configured to be portable. Thus, mobile devices 102 may includevirtually any portable computing device capable of connecting to anothercomputing device and receiving information. Such devices includemulti-touch and portable devices such as, cellular telephones, smartphones, display pagers, radio frequency (RF) devices, infrared (IR)devices, Personal Digital Assistants (PDAs), handheld computers, laptopcomputers, wearable computers, tablet computers, phablets, intelligentclothing, integrated devices combining one or more of the precedingdevices, and the like. As such, mobile devices 102 typically rangewidely in terms of capabilities and features. For example, a cell phonemay have a numeric keypad and a few lines of monochrome LCD display onwhich only text may be displayed. In another example, a web-enabledmobile device may have a touch sensitive screen, a stylus, and severallines of color LCD display in which both text and graphics may bedisplayed.

A web-enabled mobile device may include a browser application that isconfigured to receive and to send web pages, web-based messages, and thelike. The browser application may be configured to receive and displaygraphics, text, multimedia, and the like, employing virtually any webbased language, including a wireless application protocol messages(WAP), and the like. In one embodiment, the browser application isenabled to employ Handheld Device Markup Language (HDML), WirelessMarkup Language (WML), WMLScript, JavaScript, Standard GeneralizedMarkup Language (SMGL), HyperText Markup Language (HTML), eXtensibleMarkup Language (XML), and the like, to display and send a message.

Mobile devices 102 also may include at least one client application thatis configured to receive content from another computing device. Theclient application may include a capability to provide and receivetextual content, graphical content, audio content, and the like. Theclient application may further provide information that identifiesitself, including a type, capability, name, and the like. In oneembodiment, mobile devices 102 may uniquely identify themselves throughany of a variety of mechanisms, including a phone number, MobileIdentification Number (MIN), an electronic serial number (ESN), or othermobile device identifier.

In some embodiments, mobile devices 102 may also communicate withnon-mobile client devices, such as client device 101, or the like. Inone embodiment, such communications may include sending and/or receivingmessages, share photographs, audio clips, video clips, or any of avariety of other forms of communications. Client device 101 may includevirtually any computing device capable of communicating over a networkto send and receive information. The set of such devices may includedevices that typically connect using a wired or wireless communicationsmedium such as personal computers, multiprocessor systems,microprocessor-based or programmable consumer electronics, network PCs,or the like. Thus, client device 101 may also have differingcapabilities for displaying navigable views of information.

Client devices 101-102 computing device may be capable of sending orreceiving signals, such as via a wired or wireless network, or may becapable of processing or storing signals, such as in memory as physicalmemory states, and may, therefore, operate as a server. Thus, devicescapable of operating as a server may include, as examples, dedicatedrack-mounted servers, desktop computers, laptop computers, set topboxes, integrated devices combining various features, such as two ormore features of the foregoing devices, or the like.

Wireless network 110 is configured to couple mobile devices 102 and itscomponents with network 105. Wireless network 110 may include any of avariety of wireless sub-networks that may further overlay stand-alonead-hoc networks, and the like, to provide an infrastructure-orientedconnection for mobile devices 102. Such sub-networks may include meshnetworks, Wireless LAN (WLAN) networks, cellular networks, and the like.

Wireless network 110 may further include an autonomous system ofterminals, gateways, routers, and the like connected by wireless radiolinks, and the like. These connectors may be configured to move freelyand randomly and organize themselves arbitrarily, such that the topologyof wireless network 110 may change rapidly. Wireless network 110 mayfurther employ a plurality of access technologies including 2nd (2G),3rd (3G), and/or 4th (4G) generation radio access for cellular systems,WLAN, Wireless Router (WR) mesh, and the like. Access technologies suchas 2G, 3G, 4G and future access networks may enable wide area coveragefor mobile devices, such as mobile devices 102 with various degrees ofmobility. For example, wireless network 110 may enable a radioconnection through a radio network access such as Global System forMobile communication (GSM), General Packet Radio Services (GPRS),Enhanced Data GSM Environment (EDGE), Wideband Code Division MultipleAccess (WCDMA), and the like. In essence, wireless network 110 mayinclude virtually any wireless communication mechanism by whichinformation may travel between mobile device s 102 and another computingdevice, network, and the like.

Network 105 is configured to couple content server 106, applicationserver 108, or the like, with other computing devices, including, clientdevice 101, and through wireless network 110 to mobile devices 102.Network 105 is enabled to employ any form of computer readable media forcommunicating information from one electronic device to another. Also,network 105 can include the Internet in addition to local area networks(LANs), wide area networks (WANs), direct connections, such as through auniversal serial bus (USB) port, other forms of computer-readable media,or any combination thereof. On an interconnected set of LANs, includingthose based on differing architectures and protocols, a router acts as alink between LANs, enabling messages to be sent from one to another.Also, communication links within LANs typically include twisted wirepair or coaxial cable, while communication links between networks mayutilize analog telephone lines, full or fractional dedicated digitallines including T1, T2, T3, and T4, Integrated Services Digital Networks(ISDNs), Digital Subscriber Lines (DSLs), wireless links includingsatellite links, or other communications links known to those skilled inthe art. Furthermore, remote computers and other related electronicdevices could be remotely connected to either LANs or WANs via a modemand temporary telephone link. In essence, network 105 includes anycommunication method by which information may travel between contentservers 106, application server 108, client device 101, and/or othercomputing devices.

Within the communications networks utilized or understood to beapplicable to the present disclosure, such networks will employ variousprotocols that are used for communication over the network. Signalpackets communicated via a network, such as a network of participatingdigital communication networks, may be compatible with or compliant withone or more protocols. Signaling formats or protocols employed mayinclude, for example, TCP/IP, UDP, DECnet, NetBEUI, IPX, APPLETALK™, orthe like. Versions of the Internet Protocol (IP) may include IPv4 orIPv6. The Internet refers to a decentralized global network of networks.The Internet includes local area networks (LANs), wide area networks(WANs), wireless networks, or long haul public networks that, forexample, allow signal packets to be communicated between LANs. Signalpackets may be communicated between nodes of a network, such as, forexample, to one or more sites employing a local network address. Asignal packet may, for example, be communicated over the Internet from auser site via an access node coupled to the Internet. Likewise, a signalpacket may be forwarded via network nodes to a target site coupled tothe network via a network access node, for example. A signal packetcommunicated via the Internet may, for example, be routed via a path ofgateways, servers, etc. that may route the signal packet in accordancewith a target address and availability of a network path to the targetaddress.

According to some embodiments, the present disclosure may also beutilized within a social networking site. A social network refersgenerally to a network of individuals, such as acquaintances, friends,family, colleagues, or co-workers, coupled via a communications networkor via a variety of sub-networks. Potentially, additional relationshipsmay subsequently be formed as a result of social interaction via thecommunications network or sub-networks. In some embodiments, multi-modalcommunications may occur between members of the social network.Individuals within one or more social networks may interact orcommunication with other members of a social network via a variety ofdevices. Multi-modal communication technologies refers to a set oftechnologies that permit interoperable communication across multipledevices or platforms, such as cell phones, smart phones, tabletcomputing devices, personal computers, phablets, intelligent clothing,televisions, set-top boxes, SMS/MMS, email, instant messenger clients,forums, social networking sites, or the like.

In some embodiments, the disclosed networks 110 and/or 105 may comprisea content distribution network(s). A “content delivery network” or“content distribution network” (CDN) generally refers to a distributedcontent delivery system that comprises a collection of computers orcomputing devices linked by a network or networks. A CDN may employsoftware, systems, protocols or techniques to facilitate variousservices, such as storage, caching, communication of content, orstreaming media or applications. A CDN may also enable an entity tooperate or manage another's site infrastructure, in whole or in part.

The content server 106 may include a device that includes aconfiguration to provide content via a network to another device. Acontent server 106 may, for example, host a site, such as an emailplatform or social networking site, or a personal user site (such as ablog, vlog, online dating site, and the like). A content server 106 mayalso host a variety of other sites, including, but not limited tobusiness sites, educational sites, dictionary sites, encyclopedia sites,wikis, financial sites, government sites, and the like. Devices that mayoperate as content server 106 include personal computers desktopcomputers, multiprocessor systems, microprocessor-based or programmableconsumer electronics, network PCs, servers, and the like.

Content server 106 can further provide a variety of services thatinclude, but are not limited to, email services, photo services, webservices, third-party services, audio services, video services, instantmessaging (IM) services, SMS services, MMS services, FTP services, voiceover IP (VOIP) services, or the like. Such services, for example theemail services and email platform, can be provided via the messagingserver 120. Examples of content may include images, text, audio, video,or the like, which may be processed in the form of physical signals,such as electrical signals, for example, or may be stored in memory, asphysical states, for example.

An ad server 130 comprises a server that stores online advertisementsfor presentation to users. “Ad serving” refers to methods used to placeonline advertisements on websites, in applications, or other placeswhere users are more likely to see them, such as during an onlinesession or during computing platform use, for example. Variousmonetization techniques or models may be used in connection withsponsored advertising, including advertising associated with user. Suchsponsored advertising includes monetization techniques includingsponsored search advertising, non-sponsored search advertising,guaranteed and non-guaranteed delivery advertising, adnetworks/exchanges, ad targeting, ad serving and ad analytics.

For example, a process of buying or selling online advertisements mayinvolve a number of different entities, including advertisers,publishers, agencies, networks, or developers. To simplify this process,organization systems called “ad exchanges” may associate advertisers orpublishers, such as via a platform to facilitate buying or selling ofonline advertisement inventory from multiple ad networks. “Ad networks”refers to aggregation of ad space supply from publishers, such as forprovision en masse to advertisers. For web portals like Yahoo!®,advertisements may be displayed on web pages resulting from auser-defined search based at least in part upon one or more searchterms. Advertising may be beneficial to users, advertisers or webportals if displayed advertisements are relevant to interests of one ormore users. Thus, a variety of techniques have been developed to inferuser interest, user intent or to subsequently target relevantadvertising to users. One approach to presenting targeted advertisementsincludes employing demographic characteristics (e.g., age, income, sex,occupation, etc.) for predicting user behavior, such as by group.Advertisements may be presented to users in a targeted audience based atleast in part upon predicted user behavior(s).

Another approach includes profile-type ad targeting. In this approach,user profiles specific to a user may be generated to model userbehavior, for example, by tracking a user's path through a web site ornetwork of sites, and compiling a profile based at least in part onpages or advertisements ultimately delivered. A correlation may beidentified, such as for user purchases, for example. An identifiedcorrelation may be used to target potential purchasers by targetingcontent or advertisements to particular users. During presentation ofadvertisements, a presentation system may collect descriptive contentabout types of advertisements presented to users. A broad range ofdescriptive content may be gathered, including content specific to anadvertising presentation system. Advertising analytics gathered may betransmitted to locations remote to an advertising presentation systemfor storage or for further evaluation. Where advertising analyticstransmittal is not immediately available, gathered advertising analyticsmay be stored by an advertising presentation system until transmittal ofthose advertising analytics becomes available.

Servers 106, 108, 120 and 130 may be capable of sending or receivingsignals, such as via a wired or wireless network, or may be capable ofprocessing or storing signals, such as in memory as physical memorystates. Devices capable of operating as a server may include, asexamples, dedicated rack-mounted servers, desktop computers, laptopcomputers, set top boxes, integrated devices combining various features,such as two or more features of the foregoing devices, or the like.Servers may vary widely in configuration or capabilities, but generally,a server may include one or more central processing units and memory. Aserver may also include one or more mass storage devices, one or morepower supplies, one or more wired or wireless network interfaces, one ormore input/output interfaces, or one or more operating systems, such asWindows Server, Mac OS X, Unix, Linux, FreeBSD, or the like.

In some embodiments, users are able to access services provided byservers 106, 108, 120 and/or 130. This may include in a non-limitingexample, email servers, social networking services servers, SMS servers,IM servers, MMS servers, exchange servers, photo-sharing servicesservers, and travel services servers, via the network 105 using theirvarious devices 101-102. In some embodiments, applications, such as amessaging application (e.g., Yahoo! Messenger®, Yahoo! Mail®, and thelike), can be hosted by the application server 108. Thus, theapplication server 108 can store various types of applications andapplication related information including application data and userprofile information. In another example, messaging server 120 can hostemail applications; therefore, the messaging server 120 can storevarious types of applications and application related informationincluding email application data and user profile information. It shouldalso be understood that content server 106 can also store various typesof data related to the content and services provided by content server106 in an associated content database 107, as discussed in more detailbelow. Embodiments exist where the network 105 is also coupledwith/connected to a Trusted Search Server (TSS) which can be utilized torender content in accordance with the embodiments discussed herein.

Moreover, although FIG. 1 illustrates servers 106, 108, 120 and 130 assingle computing devices, respectively, the disclosure is not solimited. For example, one or more functions of servers 106, 108, 120and/or 130 may be distributed across one or more distinct computingdevices. Moreover, in one embodiment, servers 106, 108, 120 and/or 130may be integrated into a single computing device, without departing fromthe scope of the present disclosure.

FIG. 2 is a schematic diagram illustrating a client device showing anexample embodiment of a client device that may be used within thepresent disclosure. Client device 200 may include many more or lesscomponents than those shown in FIG. 2. However, the components shown aresufficient to disclose an illustrative embodiment for implementing thepresent disclosure. Client device 200 may represent, for example, clientdevices discussed above in relation to FIG. 1.

As shown in the figure, Client device 200 includes a processing unit(CPU) 222 in communication with a mass memory 230 via a bus 224. Clientdevice 200 also includes a power supply 226, one or more networkinterfaces 250, an audio interface 252, a display 254, a keypad 256, anilluminator 258, an input/output interface 260, a haptic interface 262,and an optional global positioning systems (GPS) receiver 264. Powersupply 226 provides power to Client device 200. A rechargeable ornon-rechargeable battery may be used to provide power. The power mayalso be provided by an external power source, such as an AC adapter or apowered docking cradle that supplements and/or recharges a battery.

Client device 200 may optionally communicate with a base station (notshown), or directly with another computing device. Network interface 250includes circuitry for coupling Client device 200 to one or morenetworks, and is constructed for use with one or more communicationprotocols and technologies including, but not limited to, global systemfor Client communication (GSM), code division multiple access (CDMA),time division multiple access (TDMA), user datagram protocol (UDP),transmission control protocol/Internet protocol (TCP/IP), SMS, generalpacket radio service (GPRS), WAP, ultra wide band (UWB), IEEE 802.16Worldwide Interoperability for Microwave Access (WiMax), SIP/RTP, or anyof a variety of other wireless communication protocols. Networkinterface 250 is sometimes known as a transceiver, transceiving device,or network interface card (NIC).

Audio interface 252 is arranged to produce and receive audio signalssuch as the sound of a human voice. For example, audio interface 252 maybe coupled to a speaker and microphone (not shown) to enabletelecommunication with others and/or generate an audio acknowledgementfor some action. Display 254 may be a liquid crystal display (LCD), gasplasma, light emitting diode (LED), or any other type of display usedwith a computing device. Display 254 may also include a touch sensitivescreen arranged to receive input from an object such as a stylus or adigit from a human hand.

Keypad 256 may comprise any input device arranged to receive input froma user. For example, keypad 256 may include a push button numeric dial,or a keyboard. Keypad 256 may also include command buttons that areassociated with selecting and sending images. Illuminator 258 mayprovide a status indication and/or provide light. Illuminator 258 mayremain active for specific periods of time or in response to events. Forexample, when illuminator 258 is active, it may backlight the buttons onkeypad 256 and stay on while the client device is powered. Also,illuminator 258 may backlight these buttons in various patterns whenparticular actions are performed, such as dialing another client device.Illuminator 258 may also cause light sources positioned within atransparent or translucent case of the client device to illuminate inresponse to actions.

Client device 200 also comprises input/output interface 260 forcommunicating with external devices, such as a headset, or other inputor output devices not shown in FIG. 2. Input/output interface 260 canutilize one or more communication technologies, such as USB, infrared,Bluetooth™, or the like. Haptic interface 262 is arranged to providetactile feedback to a user of the client device. For example, the hapticinterface may be employed to vibrate client device 200 in a particularway when the Client device 200 receives a communication from anotheruser.

Optional GPS transceiver 264 can determine the physical coordinates ofClient device 200 on the surface of the Earth, which typically outputs alocation as latitude and longitude values. GPS transceiver 264 can alsoemploy other geo-positioning mechanisms, including, but not limited to,triangulation, assisted GPS (AGPS), E-OTD, CI, SAI, ETA, BSS or thelike, to further determine the physical location of Client device 200 onthe surface of the Earth. It is understood that under differentconditions, GPS transceiver 264 can determine a physical location withinmillimeters for Client device 200; and in other cases, the determinedphysical location may be less precise, such as within a meter orsignificantly greater distances. In one embodiment, however, Clientdevice may through other components, provide other information that maybe employed to determine a physical location of the device, includingfor example, a MAC address, IP address, or the like.

Mass memory 230 includes a RAM 232, a ROM 234, and other storage means.Mass memory 230 illustrates another example of computer storage mediafor storage of information such as computer readable instructions, datastructures, program modules or other data. Mass memory 230 stores abasic input/output system (“BIOS”) 240 for controlling low-leveloperation of Client device 200. The mass memory also stores an operatingsystem 241 for controlling the operation of Client device 200. It willbe appreciated that this component may include a general purposeoperating system such as a version of UNIX, or LINUX™, or a specializedclient communication operating system such as Windows Client™, or theSymbian® operating system. The operating system may include, orinterface with a Java virtual machine module that enables control ofhardware components and/or operating system operations via Javaapplication programs.

Memory 230 further includes one or more data stores, which can beutilized by Client device 200 to store, among other things, applications242 and/or other data. For example, data stores may be employed to storeinformation that describes various capabilities of Client device 200.The information may then be provided to another device based on any of avariety of events, including being sent as part of a header during acommunication, sent upon request, or the like. At least a portion of thecapability information may also be stored on a disk drive or otherstorage medium (not shown) within Client device 300.

Applications 242 may include computer executable instructions which,when executed by Client device 200, transmit, receive, and/or otherwiseprocess audio, video, images, and enable telecommunication with anotheruser of another client device. Other examples of application programsinclude calendars, browsers, contact managers, task managers,transcoders, database programs, word processing programs, securityapplications, spreadsheet programs, games, search programs, and soforth. Applications 242 may further include messaging client 245 that isconfigured to send, to receive, and/or to otherwise process messagesusing email, SMS, MMS, IM, VOIP, and/or any of a variety of othermessaging communication protocols. Although a single messaging client245 is illustrated it should be clear that multiple messaging clientsmay be employed. For example, one messaging client may be configured tomanage email messages, where another messaging client manages SMSmessages, and yet another messaging client is configured to manageserving advertisements, IMs, or the like.

Having described the components of the general architecture employedwithin the disclosed systems and methods, the components' generaloperation with respect to the disclosed systems and methods will now bedescribed.

FIG. 3 is a block diagram illustrating the components of system 300 forperforming the systems and methods discussed herein. FIG. 3 includes aplurality of messages 302, a network 304, a messaging engine 308 and adatabase 306 for storing messages. The message engine 308 could behosted by a web server, content provider, email service provider, adserver, a user's computing device, or any combination thereof. Theplurality of messages 302 can be any type of message. Examples of suchmessages 302 can include email messages, HTML forms SMS/MMS messages,Skype® messages, Twitter® messages and other social messages, commentsto an article or website, online forum posts/entries, word processingdocuments, help desk messages, portable document format (PDF) documentsand/or other types of documents. The messages 302 can be provided to themessage engine 308 or accessed by a computer program or device that canaccess the messages. In some embodiments, the messages 302 can be storedin a database of stored messages 306, which is associated with an emailprovider, such as Yahoo! Mail®. The database 306 can be any type ofdatabase, file or data storage or memory that can store the messages 302and associated message information, as discussed above.

For purposes of the present disclosure, email messages as a whole arediscussed within some embodiments; however, it should not be construedto limit the applications of the systems and methods discussed herein.Indeed, while reference is made throughout the instant disclosure toemail messages, other forms of electronic documents or transmissions(e.g., Short Message Service (SMS) messages, Multi-media Message Service(MMS) messages, and the like) can be communicated and/or accessed andprocessed by the message engine 308 according to the systems and methodsdiscussed herein.

As discussed above, with reference to FIG. 1, the network 304 can be anytype of network such as, but not limited to, a wireless network, a localarea network (LAN), wide area network (WAN), the Internet, or acombination thereof. The network 304 facilitates connectivity betweenthe messages 302, the message engine 308, and the database of storedresources 306.

The principal computing device, processor, server, or combination ofdevices that comprises hardware programmed in accordance with thespecial purpose functions herein, referred to for convenience as messageengine 308, includes a trust module 310, composition module 312, triagemodule 314 and delivery module 316. It should be understood that theengine(s) and modules discussed herein are non-exhaustive, as additionalor fewer engines and/or modules may be applicable to the embodiments ofthe systems and methods discussed. The operations, configurations andfunctionalities of each module, and their role within embodiments of thepresent disclosure will be discussed with reference to FIG. 4.

FIG. 4 is a process 400 diagram illustrating steps performed inaccordance with embodiments of the present disclosure that enable asender of a message to classify, categorize or otherwise triage amessage according to a recipient's triaging settings before actuallysending the message. As discussed in more detail herein, after a senderis authenticated by a recipient, the sender is authorized topre-classify an intended message for the recipient in accordance withthe recipient's defined classifications.

Recipient defined classifications can include, but are not limited to,labeling (or flagging or tagging) messages, categorizing messages and/orfiltering messages based on the sender's identity, subject of themessage, content of the message, date of the message, or any other typeof message content or metadata associated with a message. As discussedin more detail below, when the sender is drafting a message or uponcompletion of drafting the message but prior to sending the message, thesender can access, view and select a recipient-specific definedclassification, and apply the selected classification to the messagedraft. Therefore, when the message is sent to the recipient, the messagewill be automatically triaged in accordance with the delivery anddisplay instructions/definitions associated with the selectedclassification as defined by the recipient, yet selected and applied bythe sender.

As discussed in more detail below, in relation to FIGS. 7-8, thedisclosed sender enabled triaging can effectuate increased userengagement in received messages which can lead to increased monetizationopportunities through higher click-through-rates (CTRs) and increasedreturn-on-investment (ROI), revenues, salience and relevance of servedadvertisements.

Process 400 begins with Step 402 where a sender desires to send apre-classified message to a recipient. In order for the sender to havethe ability to view and select a recipient's personal triage settings,and thereby pre-classify a message according to the recipient'ssettings, the sender must be authenticated (or authorized) by therecipient. Such authentication enables the sender to view therecipient's triage settings set by the recipient when the sender iscomposing a message, as discussed in more detail below. Therefore, Step402 involves receiving a request from a sender of a message requestingaccess to the personal triaging capabilities for the recipient'smessaging account (or inbox). That is, sender sends a request directedto the recipient that requests access to the recipient's triagingsettings or designations. The request includes an identifier of therecipient (e.g., the recipient's email address), the sender's identifierand information indicating the sender is requesting access to therecipient's personal triage settings.

In response to such request, the recipient can authorize the senderthereby giving the sender access to the recipient's designated triagesettings. Step 404. The authorization is given by a trust key (orcertificate) being sent to the sender. Steps 402 and 404 are performedby the trust module 310. In some embodiments, the authorizationoccurring in Step 404 involves the recipient identified in the sender'srequest (from Step 402) communicating a response that includes the trustkey. The trust key of the recipient enables the sender access to thetriage settings/designations of the recipient. In other embodiments theauthorization may be automatically set by the messaging system basedupon hierarchical or predetermined arrangements, such as, by way ofnon-limiting example, where employees in the same department areautomatically authorized among members of the department, or asupervisor may be automatically authorized among subordinates, or familymembers may be authorized in a social network.

For example, the trust key can be associated with triage settingsspecific to a number of shared folders that the recipient has designatedas being accessible by other users that have been provided the trustkey. Therefore, for example, the trust key enables the sender access tothe recipient's shared folders. In some embodiments, the trust key canbe a global trust key for the recipient's account, which is provided toany authenticated user. In some embodiments, sender specific trust keyscan be provided to specific senders, thereby enabling each requestingsender access to a specific set of classifications (or triage settings,for example, folders) in the recipient's messaging account. That is, therecipient can control which triage settings are associated with thetrust key permissions given to the sender. For example, a recipient canallow a sender to access the recipient's folder designations forpersonal and recreational filters, but not for work related messagefilters. Thus, the recipient controls the permissions given to thesender, and such permissions can be revoked by the recipient at any timeby contacting the sender and/or messaging server and providinginformation indicating that the trust key has expired or is to bedeleted.

According to some embodiments, the recipient's trust key received by thesender is saved in accordance with the sender's messaging account. Forexample, the trust key can be saved in a database associated with thesender, whereby a trusted relationship is denoted identifying therecipient. For example, the trust key can be stored in association withthe recipient's contact information in the sender's contact list. Insome embodiments, Step 404 involves the recipient enabling access orgiving permissions to the sender, whereby only an acknowledgement issent to the sender. Here, the trust key allocation could be saved inaccordance with the recipient's message account which identifies thesender as a trusted sender.

By way of a non-limiting example, illustrating Steps 402-404 for theauthorization of a sender by a recipient, user Bob is requestingpermissions from user Jim. A request is sent on behalf of Bob requestingaccess to Jim's personal triage settings. As discussed above, suchsettings can include, but are not limited to, Jim's settings forlabelling, categorizing, filtering, or otherwise classifying incomingmessages to Jim's inbox. For example, Jim has set triage settings toinclude: filter messages denoted as “work” to a “Work” folder, and label“personal” messages with a label comprising the text “personal.” Uponreceiving the request, Jim can either approve or deny Bob's request forpermissions. In instances where Jim denies the request, Bob can be senta message indicating Jim's denial. If Jim approves the request, Jim canapprove the request as a whole, or modify the request by only providingBob access to particular classification capabilities. For example, Jimhas the ability to only provide Bob with access to his “personal”classification settings, which will enable Bob the ability to onlypre-classify messages as “personal.”

As discussed above, Jim's approval of Bob's request, whether modified ornot, can include a trust key being sent to Bob (or it can beautomatically generated based on predetermined parameters or detectedrelationship patterns). The trust key enables Bob access to Jim'spersonally set triage settings thereby enabling Bob to pre-classify amessage prior to it being sent to Jim. As discussed above, the trust keycan be saved in accordance with the Bob's messaging account. Forexample, the Jim's trust key can be saved in a database associated withBob's mail account, whereby a trusted relationship between Bob and Jimis denoted. In some embodiments, the trust key can be stored inassociation with the Jim's contact information within Bob's mailaccount—in Bob's contact list. Therefore, whenever Bob types Jim's namein the To:, CC:, or Bcc portion of the message, Bob is capable ofaccessing Jim's personal classification settings. In some embodiments,Jim's authorization of Bob can also or alternatively involve Jimindicating to Bob that he has been given access or permission to histriage settings through an acknowledgement message that is sent to Bob.Here, the trust key allocation could be saved in accordance with Jim'saccount which identifies Bob as a trusted sender.

According to some embodiments, the authorization occurring in Steps402-404 can be based upon an AJAX (asynchronous JavaScript® and XML)request communicated by the sender and processed by the recipient. TheAJAX and related discussion herein can also be performed by the trustmodule 310. As understood by those of skill in the art, through an AJAXrequest initiated by the sender, the sender's mail application can senddata to and retrieve related data from a server associated with therecipient asynchronously (in the background) without interfering withthe behavior of the sender and/or recipient's messaging accounts (e.g.,inbox). In accordance with this embodiment, data associated with thesender's request and the trust (or token) key authorization sent by therecipient can be retrieved and processed using an XMLHttpRequest object.In some embodiments, the processing of such data may not beasynchronous, as it can be structured as a JSON (JavaScript® ObjectNotation) within an AJAJ (AJAX and JSON) environment.

Thus, through implementation of the sender's AJAX request, the recipientcan be presented with a document object model (DOM) that is dynamicallydisplayed to allow the recipient to interact with and give the requestedpermissions. The AJAX embodiment discussed herein enables the sender(i.e., the sender's mail application or server) and receiver (i.e.,receiver mail application or server) to exchange data (e.g., the requestand response) asynchronously.

According to some embodiments, while the discussion above involves anAJAX request, the present disclosure is not so limited. That is,embodiments exist where any known or to be known Web applicationcommunication environment can be implemented, where such communicationand authorization can occur between the web application's server andclient(s) in the background without interfering with the current stateof each user's message account. For example, any known or to be knownAJAX framework, Reverse AJAX, WebSocket, ActionScript or other known orto be known Rich Internet Application can be utilized without divergingfrom the scope of the instant disclosure, while maintaining theprocessing occurring in Steps 402-404.

Therefore, based on the above discussion, as a result of Step 404, thesender is given permissions to triage or classify messages for therecipient in accordance with the recipient's personally definedclassifications (referred to as triage settings, as discussed above). Asdiscussed above, the recipient defined classifications can include, butare not limited to, labeling (or flagging or tagging) messages,categorizing messages and/or filtering messages based on the sender'sidentity, subject of the message, content of the message, date of themessage, or any other type of message content or metadata associatedwith a message.

Process 400 continues in Step 406 where the sender begins composing amessage to the recipient for which he/she is an authorized sender. Step406 is performed by the composition module 312. As discussed above,composition of the message includes any message, whether a new message,reply message or forwarded message that is being drafted or already hasbeen completed, but has yet to be sent. For example, as illustrated inFIG. 5, a message compose screen 500 is displayed where the sender isdrafting a message to recipient 502.

In Step 408, the sender sets the triage settings for the message. Step408 is performed by the triage module 314. For example, as illustratedin FIG. 5, the sender composes a message 500 to be sent to a recipient502. In FIG. 5, the sending user can toggle the triage settings 504associated with the sender by clicking on (or hover his/her mouse, orother input mechanism) the recipient identifier (ID) 502 in the messagecompose screen 500. In some embodiments, the triage settings 504 can bepresented to the user as a drop down menu originating from therecipient's ID 502, as depicted in FIG. 5.

In some embodiments, the sender can be presented with a dialog box orpop-up prompt enabling the sender to view the recipient's triagesettings 504. It should be understood that the display of therecipient's triage settings 504 are not limited to a drop down or promptwindow, as any known or to be known mechanism can be utilized, such as,automatically displaying the triage settings upon entry of a trustedrecipient, displaying icons next to or in association with therecipient's ID 502, displaying the drop down, prompt or icon(s), or aninterface object in the message body, in the toolbar of the browser ortoolbar of the content user interface, via a separate button displayedin the user interface associated with the message compose screen 500,and the like.

According to embodiments of the present disclosure, the toggling of therecipient's triage settings 504 involves a search within the sender'saccount for the trust key associated with the recipient 502. Asdiscussed above, the trust key can be saved in connection with thesender's message account and in association with the recipient'sinformation (e.g., the recipient information stored in the sender'scontact list). Therefore, upon input of the ID of the recipient 502, ortoggling the recipient's ID 502, as discussed above, a search of thesender's account information is performed to determine if a trust keyexists for the recipient. Upon identification of the trust key, theassociated classifications denoted by the trust key specific to therecipient are then displayed in association with the message composescreen 500, as discussed above and illustrated as an example in FIG. 5.In some embodiments, the stored trust key in the sender's account (orprofile) associated with the recipient can include the recipient'striage settings 504. In some embodiments, identification of the trustkey can further involve pinging the messaging server associated with therecipient's account to retrieve the triage settings (or updatedsettings) designated by the recipient. Therefore, Step 408 involves a“trust” handshake occurring between the sender and server of therecipient (and/or recipient), as discussed above.

For example, as illustrated in FIG. 5, a sender is drafting a message500 to recipient 502. The user can interact with the recipient's ID 502denoted in the “To:” line of the message 500 thereby toggling therecipient's personal triage settings 504 (which were provided to thesender in accordance with the above discussion related to Steps402-404). Recipient 502 has enabled the sender access to the settings504 for classifying messages related to the topics: “Office,” “Family”and Friends.” As discussed above, such classifications can involvelabeling (or flagging or tagging), categorizing and/or filteringmessages associated with each classification.

As above, each classification is personally set by the recipient 502.For example, messages classified as “Office” can be set by the recipientto be filtered to a specific “Office” folder which can be a sub-folderin the recipient's inbox; messages classified as “Family” can becategorized in the recipient's inbox by applying a specific color codeto the message, which can be displayed in accordance with the messages'displayed header information (e.g., “From:”); and messages classified as“Friends” can be labeled with the character string “Family.” Thedelivery and result of the pre-classification of a message by a senderin recipient 502's inbox will be discussed in more detail below inconnection with Steps 410-412 and FIG. 6.

According to some embodiments, the application of a messageclassification by the sender involves modifying the metadata of themessage. Such modification can involve either inputting messageclassification information in the metadata or header portion of themessage, or modifying existing metadata or header data with the messageclassification information. The classification information denotes thatthe message is to be delivered and displayed in the recipient's inbox,and processed by the recipient's message account server in accordancewith the triage settings set by the recipient and applied by the sender.

For example, a sender classified a message to a recipient as “Office.”As such, based on the above example, when the message is delivered tothe recipient 502 inbox, the message will be filtered to the “Office”subfolder of the recipient's inbox (as illustrated in FIG. 6 asdiscussed below). This handling can be performed by the recipient'smessaging account server upon receiving the message, or by therecipient's mail program or application; however, such processing occursprior to the display of the message so as to effectuate a classificationof the message as if the recipient has set the classification, eventhough the sender has performed such classification, as discussed inmore detail below.

Process 400 then proceeds to Step 410 where the pre-classified messageis sent to the recipient. That is, the message drafted by the sender,which was classified by the sender according to the recipient's personaltriage settings, is delivered to the recipient. Step 410 is performed bythe delivery module 316. Step 410 involves the messaging serverreceiving the message from the recipient and parsing the message toidentify not only the typical information such as sender ID andrecipient ID (e.g., email address, IP address), and the like, but alsoapplied classification information. As discussed above, theclassification information set by the sender is input into the messagemetadata or header. Therefore, Step 410 involves the server parsing themessage metadata/header to identify the classification information (ordata). In some embodiments, the parsing occurring in Step 410 can occuron the recipient's device instead of on the messaging server. However,whether the parsing occurs on the server, on the recipient's device, orsome combination thereof, the identification of the classificationinformation occurs prior to the display of the message in therecipient's inbox. This ensures that the message is being displayed inaccordance with the pre-defined settings the recipient has designatedfor message of a particular type.

Therefore, after identifying the classification information whichgoverns how the message is to be displayed in the recipient's inbox, themessage is then displayed in the recipient's inbox in accordance withsuch classification information. Step 412. Step 412 is performed by thedelivery module 316. As discussed above and depicted in FIG. 6, inaccordance with the above example discussed in relation to FIG. 5,recipient inbox 600 can include a folder section within the inboxfolders related to “shared folders” 602. As discussed above, the sharedfolders 602 can be the folders that the recipient has denoted asaccessible to those other users (senders) that have been provided atrust key.

Therefore, from the above example discussed in relation to FIG. 5, thesender classified the message 500 as “Office,” which carried thedesignation set by the recipient 502 to filter such messages to an“Office” subfolder. As such, and continuing the example as illustratedin FIG. 6, the “Office” folder 602 a is displayed within the sharedfolders 602 in the recipient inbox 600, and as indicated in FIG. 6, therecipient is notified of the newly received and classified/triagedmessage by the notification accompanying the “Office” folder 602 a. Itshould be understood that any known or to be known mechanism fornotifying a recipient of a newly received message is applicable to thediscussion herein. Indeed, the type of notification received by therecipient may be classification based, in that the type ofclassification may be directly associated with the type ofclassification applied to the received message. Also, the folderarrangement can also be flexibly applied and need not be shared folders,as this is just presented for illustration.

According to some embodiments, upon the sender sending the message tothe recipient (as in Step 410), the sent message is directed to thesender's sent folder. In some embodiments, the sender's sent folder maybe categorized according to trusted recipients, whereby pre-classifiedmessages in the sender's sent folder will also be denoted with theclassification setting set by the recipient. For example, if the sentclassified message is to be labeled upon delivery to the recipient, thenthe sent message will also have the label in the sender's sent folder.

In another example, if the sent classified message is to be filtered toa sub-folder of the recipient's inbox, for example an “Office”sub-folder, then the sender's sent folder may also be organized in asimilar manner. For example, if user Bob sent user Jim a messageclassified as “Office” as discussed above, then Bob's sent folder mayinclude the directory “inbox/sent_mail/Jim/Office.” This example of adirectory string of the sender's mailbox illustrates that sent messagescan be categorized in the sender's sent folder not only according to theclassifications set by the sender, but also in accordance with theidentity of the recipient. In some embodiments, for the sub-directoryfor a specific recipient to appear in the sender's sent folder, thesender must have sent the recipient a number of messages satisfying apredetermined threshold (set by the sender, recipient, message server,or some combination thereof). In some embodiments, the sub-folderspecific to the recipient can be created in the sender's sent folderupon receipt (and based on) the reception of the trust key (or creationof the trusted relationship). As such, all messages communicated betweenthe sender and recipient (e.g., all messages in a message chain) willmaintain the classification preset by the sender. However, embodimentsexist where the sender and/or recipient may remove the classification atany time after delivery of the first sender classified message.

According to some embodiments, the disclosed systems and methodsdiscussed herein can be per user or an aggregate of users. For purposesof this disclosure, the focus will be on delivering messages to a singleuser; however, it should not be construed as limiting, as the systemsand methods discussed herein are applicable to a plurality of users, asProcess 400 is applicable to not only a plurality of users analyzedindividually, but also to a plurality of users analyzed as an aggregate.Indeed, in accordance with the above discussion, if a sender is sendingmessages to a group of users (for example two recipients), then thesender may classify the message according to each recipient's triagesettings. Therefore, when the message is delivered to the firstrecipient, the message will be handled according to the firstrecipient's triage settings as set by the sender; and when the messageis delivered to the second recipient, the message will be handledaccording to the second recipient's triage settings as set by thesender.

For example, user Bob is sending a message to Jim and Jane. Bob isauthenticated to pre-classify messages for Jim and Jane. Duringcomposition of the message, Bob can select a triage setting specificallyrelated to Jim, and another triage setting specifically related to Jane.Therefore, the message has associated triage settings for bothrecipients. As discussed below, these settings are embedded in themetadata of the message; therefore, when the message is delivered toeach recipient, only the triage setting applicable to the recipient usercan be read. Thus, each recipient receives the message from Bob, and themessage is delivered and displayed in each recipient's inbox accordingto each user's personal triage settings.

In some embodiments, the disclosed systems and methods can be performedfrom (or within) a single message platform, e.g., Yahoo! Mail®; and insome embodiments, the across multiple platforms, such as Yahoo! Mail®,Google Mail®, Hotmail®, and other personal and business email platforms,such as Microsoft Outlook®, and the like. In some embodiments, at leastsome steps performed in Process 400 of FIG. 4 can be performed offlineand/or online.

FIG. 7 is a work flow 700 of serving relevant advertisements based onthe content of delivered messages. Specifically, FIG. 7 illustrates howadvertisements are served to a recipients of messages based on thespecific content from the messages directed to a recipient. It should beunderstood that such content is not limited to the content of theemail's body—such content can include, but is not limited to, thesubject of the message, the sender's identity, the recipient's identity,the type of classification, and the like.

In Step 702, content from a communicated message, as discussed above, isidentified (or extracted). That is, content in a message, or a type ofcontent associated with a message that is sent from a sender for receiptby a recipient forms a basis for a context for serving advertisementshaving a similar context. In some embodiments, the identification of thecontext from Step 702 may occur during drafting the message, prior todelivery of the message, upon delivery of the message, and/or afterdelivery of the message, or some combination thereof. In Step 704, thecontent (or content data) is communicated (or shared) from the emailplatform to an advertisement platform comprising an advertisement server130 and ad database. Upon receipt of the content data, the advertisementserver 130 performs a search for a relevant advertisement within theassociated ad database. The search for an advertisement is based atleast on the identified content.

In Step 704, the advertisement server 130 searches the ad database foradvertisements that match the identified (and extracted) content. InStep 706, an advertisement is selected (or retrieved) based on theresults of Step 704. In some embodiments, the advertisement can beselected based upon the result of Step 704, and modified to conform toattributes of the page or inbox upon which the advertisement will bedisplayed, and/or to the device for which it will be displayed. In someembodiments, as in Step 708, the selected advertisement is shared orcommunicated via the email platform. In some alternative embodiments,the selected advertisement is sent directly to each user's computingdevice (e.g., the sender and/or recipient's inbox).

According to some embodiments, in accordance with the above discussionin relation to FIGS. 4-7, and as illustrated in FIG. 8, the communicatedadvertisement, from Step 708, can be displayed in many different ways.As in FIG. 8, the advertisement can be displayed in conjunction with themessage appearing in the recipient's inbox 800. That is, according tosome embodiments in connection with the above discussion, the selectedadvertisement can be shared/communicated upon the message being visiblydisplayed in the recipient's inbox 800. For example, the ad can bedisplayed within a side pane or panel 802 of the inbox 800, asillustrated in FIG. 8. In some embodiments, an advertisement can bedisplayed in a toolbar 804 associated with a browser displaying webcontent (e.g., as a toolbar 804 or interface object displayed on, in orin association with the browser user interface) and/or in a contenttoolbar 806 displayed on the web page displaying the inbox 800 (e.g., ona toolbar 806 displayed on the content user interface), as depicted inFIG. 8. In some embodiments, the advertisement can be served to the useron a landing page associated with a service provider's home page (e.g.,Yahoo!® Home page) or other pages as the user browses the Internet, oras other types of messages such as SMS, MMS or according to any otherknown or to be known messaging applications, and the like, as understoodby those of skill in the art.

As shown in FIG. 9, internal architecture 900 includes one or moreprocessing units, processors, or processing cores, (also referred toherein as CPUs) 912, which interface with at least one computer bus 902.Also interfacing with computer bus 902 are computer-readable medium, ormedia, 906, network interface 914, memory 904, e.g., random accessmemory (RAM), run-time transient memory, read only memory (ROM), mediadisk drive interface 920 as an interface for a drive that can readand/or write to media including removable media such as floppy, CD-ROM,DVD, media, display interface 910 as interface for a monitor or otherdisplay device, keyboard interface 916 as interface for a keyboard,pointing device interface 918 as an interface for a mouse or otherpointing device, and miscellaneous other interfaces not shownindividually, such as parallel and serial port interfaces and auniversal serial bus (USB) interface.

Memory 904 interfaces with computer bus 902 so as to provide informationstored in memory 904 to CPU 912 during execution of software programssuch as an operating system, application programs, device drivers, andsoftware modules that comprise program code, and/or computer executableprocess steps, incorporating functionality described herein, e.g., oneor more of process flows described herein. CPU 912 first loads computerexecutable process steps from storage, e.g., memory 904, computerreadable storage medium/media 906, removable media drive, and/or otherstorage device. CPU 912 can then execute the stored process steps inorder to execute the loaded computer-executable process steps. Storeddata, e.g., data stored by a storage device, can be accessed by CPU 912during the execution of computer-executable process steps.

Persistent storage, e.g., medium/media 906, can be used to store anoperating system and one or more application programs. Persistentstorage can also be used to store device drivers, such as one or more ofa digital camera driver, monitor driver, printer driver, scanner driver,or other device drivers, web pages, content files, playlists and otherfiles. Persistent storage can further include program modules and datafiles used to implement one or more embodiments of the presentdisclosure, e.g., listing selection module(s), targeting informationcollection module(s), and listing notification module(s), thefunctionality and use of which in the implementation of the presentdisclosure are discussed in detail herein.

Network link 928 typically provides information communication usingtransmission media through one or more networks to other devices thatuse or process the information. For example, network link 928 mayprovide a connection through local network 924 to a host computer 926 orto equipment operated by a Network or Internet Service Provider (ISP)930. ISP equipment in turn provides data communication services throughthe public, worldwide packet-switching communication network of networksnow commonly referred to as the Internet 932.

A computer called a server host 934 connected to the Internet 932 hostsa process that provides a service in response to information receivedover the Internet 932. For example, server host 934 hosts a process thatprovides information representing video data for presentation at display910. It is contemplated that the components of system 900 can bedeployed in various configurations within other computer systems, e.g.,host and server. Network link 929 may provide a connection for system900 directly to the internet 932.

At least some embodiments of the present disclosure are related to theuse of computer system 900 for implementing some or all of thetechniques described herein. According to one embodiment, thosetechniques are performed by computer system 900 in response toprocessing unit 912 executing one or more sequences of one or moreprocessor instructions contained in memory 904. Such instructions, alsocalled computer instructions, software and program code, may be readinto memory 904 from another computer-readable medium 906 such asstorage device or network link. Execution of the sequences ofinstructions contained in memory 904 causes processing unit 912 toperform one or more of the method steps described herein. In alternativeembodiments, hardware, such as ASIC, may be used in place of or incombination with software. Thus, embodiments of the present disclosureare not limited to any specific combination of hardware and software,unless otherwise explicitly stated herein.

The signals transmitted over network link and other networks throughcommunications interface, carry information to and from computer system900. Computer system 900 can send and receive information, includingprogram code, through the networks, among others, through network linkand communications interface. In an example using the Internet, a serverhost transmits program code for a particular application, requested by amessage sent from computer, through Internet, ISP equipment, localnetwork and communications interface. The received code may be executedby processor 602 as it is received, or may be stored in memory 604 or instorage device or other non-volatile storage for later execution, orboth.

For the purposes of this disclosure a module is a software, hardware, orfirmware (or combinations thereof) system, process or functionality, orcomponent thereof, that performs or facilitates the processes, features,and/or functions described herein (with or without human interaction oraugmentation). A module can include sub-modules. Software components ofa module may be stored on a computer readable medium for execution by aprocessor. Modules may be integral to one or more servers, or be loadedand executed by one or more servers. One or more modules may be groupedinto an engine or an application.

For the purposes of this disclosure the term “user”, “subscriber”“consumer” or “customer” should be understood to refer to a consumer ofdata supplied by a data provider. By way of example, and not limitation,the term “user” or “subscriber” can refer to a person who receives dataprovided by the data or service provider over the Internet in a browsersession, or can refer to an automated software application whichreceives the data and stores or processes the data.

Those skilled in the art will recognize that the methods and systems ofthe present disclosure may be implemented in many manners and as suchare not to be limited by the foregoing exemplary embodiments andexamples. In other words, functional elements being performed by singleor multiple components, in various combinations of hardware and softwareor firmware, and individual functions, may be distributed among softwareapplications at either the client level or server level or both. In thisregard, any number of the features of the different embodimentsdescribed herein may be combined into single or multiple embodiments,and alternate embodiments having fewer than, or more than, all of thefeatures described herein are possible.

Functionality may also be, in whole or in part, distributed amongmultiple components, in manners now known or to become known. Thus,myriad software/hardware/firmware combinations are possible in achievingthe functions, features, interfaces and preferences described herein.Moreover, the scope of the present disclosure covers conventionallyknown manners for carrying out the described features and functions andinterfaces, as well as those variations and modifications that may bemade to the hardware or software or firmware components described hereinas would be understood by those skilled in the art now and hereafter.

Furthermore, the embodiments of methods presented and described asflowcharts in this disclosure are provided by way of example in order toprovide a more complete understanding of the technology. The disclosedmethods are not limited to the operations and logical flow presentedherein. Alternative embodiments are contemplated in which the order ofthe various operations is altered and in which sub-operations describedas being part of a larger operation are performed independently.

While various embodiments have been described for purposes of thisdisclosure, such embodiments should not be deemed to limit the teachingof this disclosure to those embodiments. Various changes andmodifications may be made to the elements and operations described aboveto obtain a result that remains within the scope of the systems andprocesses described in this disclosure.

What is claimed is:
 1. A method comprising: receiving, at a computingdevice over a network from a first user, a message addressed to an inboxassociated with a second user, said message comprising classificationinformation applied by the first user prior to sending the message, saidclassification information comprising instructions designated by thesecond user for triaging messages in the second user inbox; parsing, viathe computing device, said message to identify said classificationinformation; and communicating, via the computing device over thenetwork, said message to said second user, said communication comprisingfacilitating automatically triaging the message in the second user inboxbased on the classification information.
 2. The method of claim 1,further comprising: receiving, at the computing device over the networkfrom the first user, a request for said first user to be grantedpermission to pre-classify messages for the second user according tosaid classification information; and in response to said request,transmitting, over the network, a trust key from said second user tosaid first user, said trust key enabling said first user access to saidclassification information.
 3. The method of claim 2, furthercomprising: storing said trust key in a database associated with amessage account of said first user.
 4. The method of claim 2, whereinapplication of the classification information to the message is based onsaid trust key.
 5. The method of claim 2, further comprising: receiving,at the computing device, a classification request from said first userfor said classification information, said classification requestcomprising information associated with the trust key; transmitting, overthe network to the first user, said classification information obtainedfrom message account information associated with the second user basedon said trust key information included in said classification request.6. The method of claim 5, wherein said classification request isreceived from the first user prior to the first user sending themessage.
 7. The method of claim 2, wherein said second user retains anability to revoke the trust key from said first user.
 8. The method ofclaim 1, wherein said classification information is embedded in metadataof said message, wherein said parsing comprises parsing the metadata ofsaid message to identify said classification information.
 9. The methodof claim 1, wherein said classification information comprisesinstructions set by the second user for categorizing messages withinsaid second user inbox.
 10. The method of claim 1, wherein saidclassification information comprises instructions set by the second userfor filtering messages to a folder within said second user inbox. 11.The method of claim 1, wherein said classification information comprisesinstructions set by the second user for applying a label to messagesupon display within said second user inbox.
 12. The method of claim 2,wherein said first user request comprises an asynchronous JavaScript andXML (AJAX) request.
 13. The method of claim 1, further comprising:identifying, via the computing device, message content associated withsaid message; communicating said message content to an ad platform, overthe network, to obtain an advertisement associated with said messagecontent; and causing communication, over the network, of said identifiedadvertisement to said second user for display in association with thedisplay of the message.
 14. A method comprising: transmitting, by thecomputing device over a network from a first user, a request forpermission to pre-classify messages to a second user according to aclassification defined by the second user and associated with an inboxof the second user, said classification comprising instructionsdesignated by the second user for triaging messages in the second userinbox; and in response to said request, receiving, over the network atthe computing device, a trust key from said second user, said trust keyenabling said first user to classify messages addressed to said seconduser in accordance with said classification prior to the first usersending the message; receiving, at the computing device, inputcorresponding to drafting a message addressed to said second user;displaying, via the computing device, said classification to said firstuser, said display enabling said first user to classify the messageprior to sending the message to the second user; applying, via thecomputing device, said classification to said message based on aselection by the first user; and transmitting, via the computing deviceover the network, said classified message to said second user, saidtransmitting facilitating said classified message to be delivered to thesecond user inbox in accordance with classification.
 15. Anon-transitory computer-readable storage medium tangibly encoded withcomputer-executable instructions, that when executed by a processorassociated with a computing device, performs a method comprising:receiving, over a network from a first user, a message addressed to aninbox associated with a second user, said message comprisingclassification information applied by the first user prior to sendingthe message, said classification information comprising instructionsdesignated by the second user for triaging messages in the second userinbox; parsing said message to identify said classification information;and communicating, over the network, said message to said second user,said communication comprising facilitating automatically triaging themessage in the second user inbox based on the classificationinformation.
 16. The non-transitory computer-readable storage medium ofclaim 15, further comprising: receiving, over the network from the firstuser, a request for said first user to be granted permission topre-classify messages for the second user according to saidclassification information; and in response to said request,transmitting, over the network, a trust key from said second user tosaid first user, said trust key enabling said first user access to saidclassification information.
 17. The non-transitory computer-readablestorage medium of claim 16, further comprising: receiving, over thenetwork, a classification request from said first user for saidclassification information, said classification request comprisinginformation associated with the trust key; transmitting, over thenetwork to the first user, said classification information obtained frommessage account information associated with the second user based onsaid trust key information included in said classification request. 18.A system comprising: a processor; a non-transitory computer-readablestorage medium for tangibly storing thereon program logic for executionby the processor, the program logic comprising: receiving logic executedby the computing device for receiving, over a network from a first user,a message addressed to an inbox associated with a second user, saidmessage comprising classification information applied by the first userprior to sending the message, said classification information comprisinginstructions designated by the second user for triaging messages in thesecond user inbox; parsing logic executed by the computing device forparsing said message to identify said classification information; andcommunication logic executed by the computing device for communicating,over the network, said message to said second user, said communicationcomprising facilitating automatically triaging the message in the seconduser inbox based on the classification information.
 19. The system ofclaim 18, further comprising: receiving logic executed by the computingdevice for receiving, over the network from the first user, a requestfor said first user to be granted permission to pre-classify messagesfor the second user according to said classification information; andcommunication logic executed by the computing device for transmitting,over the network in response to said request, a trust key from saidsecond user to said first user, said trust key enabling said first useraccess to said classification information.
 20. The system of claim 19,further comprising: receiving logic executed by the computing device forreceiving, over the network, a classification request from said firstuser for said classification information, said classification requestcomprising information associated with the trust key; communicationlogic executed by the computing device for transmitting, over thenetwork to the first user, said classification information obtained frommessage account information associated with the second user based onsaid trust key information included in said classification request.